Frequently Asked Questions
Everything you need to know about ShowMyPhoto's AI photo sharing platform.
ShowMyPhoto is an AI-powered event photo sharing platform. Photographers upload event photos once, and guests find their own photos instantly by uploading a selfie — facial recognition matches them automatically. No app download or guest login is required.
No. Guests access their photos via a unique event link or by scanning a QR code — directly in their mobile browser. There is no app to download and no account to create.
ShowMyPhoto offers a free trial with 2 events and 100 photos per event for 30 days. Paid plans start at $25 for a single event with unlimited photos. Business plans start at $75/month for unlimited events and photos. All plans include face recognition, WhatsApp delivery, and all premium features — no locked features.
ShowMyPhoto's AI face recognition achieves 99.9% accuracy, tuned specifically for real-world event conditions including varied lighting, large group photos, and different camera angles.
Yes. ShowMyPhoto is GDPR and India DPDPA compliant. Facial data is processed only to match guests with their photos and is never sold or shared with third parties. Guests only see their own photos — no public exposure of anyone else's images.
ShowMyPhoto works for any event where photos are taken and need to be distributed to guests — weddings, birthday parties, corporate events, school functions, concerts, sports events, and college fests. It scales from intimate gatherings to large public events.
Photographers log in, create an event, and upload photos via the web interface or the Windows Instant Uploader app. The AI automatically processes faces in the background. A QR code and shareable event link are generated instantly.
Guests visit the event link or scan the QR code, then upload a selfie using their smartphone or webcam. The AI compares the selfie against all uploaded event photos and instantly shows only the photos featuring that guest.
Guests can retry with a clearer, well-lit selfie taken straight-on. If the issue persists, they can contact the photographer directly for assistance. The support team is also available via WhatsApp and email.
Yes. Guests can select and download their favorite photos if the photographer has enabled downloads for that event. Photographers can also restrict downloads and enable watermarks to protect their work.
Guests are allowed to download all their matched photos without limits, subject to the photographer's download settings for that event.
Yes. An expiry date is set 60 days from the event date by default, after which photos are no longer accessible to guests. Photographers can manage this per event.
Photos are stored for 60 days from the event date by default. After expiry, they are no longer accessible to guests. Photographers should download their originals separately for long-term storage.
Yes. All plans include custom studio branding — photographers can add their logo and social media links to every event gallery page, giving a professional, personalised experience for their clients.
Yes. Watermarks — either custom text or a logo — can be automatically applied to all photos to protect copyright. This can be configured individually per event.
Yes. The platform provides download analytics and guest interaction reports for each event, including which guests accessed the gallery and which photos were selected or downloaded.
Yes. Both photographers and guests can use the platform seamlessly on any mobile device. The guest experience is fully optimised for smartphone browsers — no app needed.
Yes. The support team is available via email at support@showmyphoto.com, WhatsApp at +91 98421 38433, and live chat. Support is available for both photographers and guests.